PRIVACY POLICY

Panoramic 360 Transilvania
BUSCAT 360 VISTA SRL

Last updated: 28 August 2026

1. Introduction

Welcome to the Panoramic 360 Transilvania website, available at panoramic360transilvania.ro, operated by BUSCAT 360 VISTA SRL.

Protecting your personal data is important to us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, request information, make a restaurant or bar reservation, or contact us regarding the organisation of an event.

Personal data is processed in accordance with applicable data protection legislation, including Regulation (EU) 2016/679 – the General Data Protection Regulation (GDPR).


The controller responsible for the processing of personal data is BUSCAT 360 VISTA SRL, whose full identification and contact details are provided at the end of this policy.

2. Information We Collect

2.1. Information You Provide

We may collect personal information that you voluntarily provide through the website, contact or reservation forms, email, telephone, WhatsApp, or other communication channels.

This information may include:

  • first and last name;
  • email address;
  • telephone number;
  • information entered into a contact form;
  • messages or requests submitted to us;
  • information required to create and manage a reservation;
  • reservation date and time;
  • number of guests;
  • comments or special requests associated with the reservation;
  • information voluntarily provided in connection with an event enquiry or event organisation.

We recommend that you do not include personal information in free-text or comments fields unless it is necessary for us to manage your reservation or request..

2.2. Automatically Collected Information


When you visit the website, certain technical information may be collected automatically, including:

  • IP address;
  • browser type and version;
  • device type;
  • operating system;
  • pages visited;
  • date and duration of your visit;
  • referring website or source.

This information may be collected through cookies, analytics tools, or similar technologies..

3. Restaurant and Bar Reservations


When you make a reservation through the Panoramic 360 Transilvania website, we collect the information necessary to process and manage your reservation.

This may include your name, telephone number, email address, reservation date and time, number of guests, and any comments you submit.

We may use this information to:

  • register your reservation;
  • confirm or clarify reservation details;
  • contact you when necessary;
  • manage changes or cancellations;
  • organise restaurant and bar services;
  • resolve issues relating to your reservation.

Information provided for a reservation will not be used for commercial or marketing communications without an appropriate legal basis.

4. Events and Special Requests

Panoramic 360 Transilvania may receive enquiries regarding private and corporate events, including weddings, parties, anniversaries, baptisms, group gatherings, team-building events, and other events.

If you contact us regarding an event, we may process information required to manage your enquiry and prepare an offer, including:

  • your name and contact details;
  • type of event;
  • preferred date or period;
  • estimated number of guests;
  • restaurant, bar, menu, or organisational requirements;
  • other information voluntarily provided by you.

This information is used to manage your enquiry, prepare an offer, communicate with you and, where applicable, organise and provide the event.

5. How We Use Your Information

We may use collected information to:

  • process and manage reservations;
  • respond to enquiries and messages;
  • communicate with customers;
  • manage restaurant and bar enquiries;
  • prepare offers and organise events;
  • provide information about our services;
  • improve the website and user experience;
  • analyse how the website is used;
  • maintain the security and proper functioning of the website;
  • prevent abusive or fraudulent use of the website;
  • comply with applicable legal obligations.

We do not sell, rent, or trade your personal information.

6. Legal Basis for Processing


Depending on the circumstances, your personal data may be processed on one or more of the following legal bases under the GDPR:

  • performance of a contract or taking steps at your request before entering into a contract, for example when managing a reservation or event enquiry;
  • your consent, where consent is required;
  • our legitimate interests in administering, securing, and improving the website and our services;
  • compliance with legal obligations applicable to us.
7. Communication by Email, Telephone and WhatsApp


If you provide your contact details when making a reservation, submitting an enquiry, or otherwise communicating with us, we may use those details to contact you regarding that specific request.

Depending on the circumstances, communication may take place through:

  • email;
  • telephone;
  • SMS;
  • WhatsApp or other messaging services used for customer communication.

Depending on the communication service used, certain information may also be processed by the relevant service provider in accordance with its own privacy policy.

Providing contact information for the management of a reservation or enquiry does not automatically constitute consent to receive advertising or marketing communications.

8. Cookies and Similar Technologies


The website may use cookies and similar technologies for:

  • proper website functionality;
  • security;
  • remembering certain preferences;
  • operation of specific website components or services;
  • analysis of website usage, where analytics services are used.

Some cookies may be strictly necessary for the operation of the website, while other categories may require your consent.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the website.

9. Third-Party Services


We may use third-party services to operate the website and communicate with users, including:

  • web hosting services;
  • email services;
  • security services;
  • analytics services;
  • maps and location services;
  • embedded content;
  • social media platforms;
  • communication and messaging services.

Where these services process personal data, the relevant providers may process information in accordance with their own privacy policies and applicable legislation.

10. Disclosure of Personal Data


We may provide personal data to service providers that assist us in operating the website, communication systems, or services necessary for our business, but only to the extent required for those purposes.

We may also disclose information where required by law or where lawfully requested by competent authorities.

We do not sell customer information databases to third parties.

11. Data Retention


We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required to comply with applicable legal obligations.

Information associated with reservations, events, and enquiries may be retained for as long as necessary to manage them, address subsequent enquiries, and comply with legal obligations.

After the applicable retention period has expired, the information will be deleted or anonymised, as appropriate.

12. Data Security


We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, alteration, disclosure, destruction, or misuse.

However, no method of transmitting information over the Internet or storing information electronically can guarantee absolute security.

13. Your Rights Under the GDPR


Subject to the conditions established by applicable legislation, you may have the right to:

  • request access to your personal data;
  • request correction of inaccurate or incomplete data;
  • request deletion of your personal data;
  • request restriction of processing;
  • object to certain processing activities;
  • request data portability where applicable;
  • withdraw your consent where processing is based on consent;
  • lodge a complaint with the competent data protection authority.


Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

You may contact us using the details provided at the end of this policy to exercise these rights.

14. Links to Other Websites


The Panoramic 360 Transilvania website may contain links to external websites, social media platforms, or other online services.

We are not responsible for the privacy practices, security, or content of external websites or services.

We recommend reviewing the privacy policy of each external service you use.

15. Changes to This Privacy Policy


We may update this Privacy Policy from time to time to reflect changes to the website, our services, our data-processing practices, or applicable legal requirements.

The updated version will be published on this page together with the date of the latest revision.

16. Data Controller and Contact Information


The data controller responsible for the processing of personal data through this website is:

BUSCAT 360 VISTA SRL
Panoramic 360 Transilvania

Registered office: Sat Valea Ierii, No. 308, postal code 407585, Șesu Cald – Buscat area, Cluj County, Romania
CUI (Romanian Tax Identification Number): 40286166
Trade Register No.: J2018005400127
EUID: ROONRC.J2018005400127
Date of incorporation: 11 December 2018

Email: contact@panoramic360transilvania.ro
Website: panoramic360transilvania.ro


For questions regarding this Privacy Policy, the processing of your personal data, or the exercise of your data protection rights, you may contact us using the details above.